1 hard skill or competency (industry competency) for Quality Control Supervisor II
Skill definition-Applying manufacturing methods, technologies and processes to execute, plan, manage and monitor the entire manufacturing process.
Level 1 Behaviors
(General Familiarity)
Describes the manufacturing methods, operations software, machinery, and labor processes.
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Level 2 Behaviors
(Light Experience)
Conducts material review board (MRB) processes and tracks product nonconformance.
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Level 3 Behaviors
(Moderate Experience)
Handles workflow issues using manufacturing processes to identify the root cause of problems.
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Level 4 Behaviors
(Extensive Experience)
Interprets blueprints and specifications and selects the correct materials, tools, and manufacturing processes.
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Level 5 Behaviors
(Mastery)
Creates refined processes and protocols for the organization to boost manufacturing efficiency.
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13 general skills or competencies (Job family competencies) for Quality Control Supervisor II
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Documents change management controls, procedures, and requirements.
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Level 2 Behaviors
(Light Experience)
Compiles change readiness findings to support the overall change project.
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Level 3 Behaviors
(Moderate Experience)
Implements change management programs to improve operating efficiency.
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Level 4 Behaviors
(Extensive Experience)
Formulates operational and business workflow changes to maximize change adoption.
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Level 5 Behaviors
(Mastery)
Establishes standard operating procedures to improve change and request management.
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Skill definition-Knowledge of ISO standards and regulations and ability to apply various standards in business scenarios.
Level 1 Behaviors
(General Familiarity)
Describes the key elements and concepts of ISO management system standards.
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Level 2 Behaviors
(Light Experience)
Conducts audits to support compliance of procedures with ISO protocols.
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Level 3 Behaviors
(Moderate Experience)
Coordinates testing activities to ensure continuous control over materials, facilities, and products.
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Level 4 Behaviors
(Extensive Experience)
Improves quality systems documentation to meet and exceed ISO organizational standards.
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Level 5 Behaviors
(Mastery)
Constructs quality control systems to monitor and audit quality standards for applicable ISO requirements.
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8 soft skills or competencies (core competencies) for Quality Control Supervisor II
Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Explains the evolution and popular methodologies of quality management.
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Level 2 Behaviors
(Light Experience)
Identifies quality assurance issues per defined process and prepares appropriate reporting to management.
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Level 3 Behaviors
(Moderate Experience)
Participates in the design and development of an overall quality management plan.
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Level 4 Behaviors
(Extensive Experience)
Oversees current quality improvement plans, policies, procedures, and programs; identifies improvement opportunities.
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Level 5 Behaviors
(Mastery)
Leads the quality metrics design and improvement initiatives to enable a robust quality control environment.
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Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Explains the importance of planning and organization in building a good working environment.
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Level 2 Behaviors
(Light Experience)
Identifies key implications of ineffective planning and organization that affects decision-making.
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Level 3 Behaviors
(Moderate Experience)
Leverages key performance indicators to measure progress completion against performance metrics.
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Level 4 Behaviors
(Extensive Experience)
Manages the planning and sequencing of activities to create well-planned schedules and achieve goals on time.
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Level 5 Behaviors
(Mastery)
Establishes standards for planning and organization processes to align efforts with business goals.
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Summary of Quality Control Supervisor II skills and competencies
There are 1 hard skills for Quality Control Supervisor II, Manufacturing Processes.
13 general skills for Quality Control Supervisor II, Change Management, ISO Standards, KaiZen, etc.
8 soft skills for Quality Control Supervisor II, Quality Management, Planning and Organizing, Coordination, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Control Supervisor II, he or she needs to be proficient in Quality Management, be proficient in Planning and Organizing, and be proficient in Coordination.